Frequently Asked Questions
Everything you need to know about your order — clear, simple, and all in one place.
Shipping & Delivery
Is shipping free?
Yes. We offer free shipping on every order.
How long does shipping take?
Orders ship within 1-3 business days.
Will I get a tracking number?
Yes. You can track your order any time using your order number and email address for real-time updates.
What if my package is running late?
Occasionally weather or high seasonal demand can cause slight delays. Your tracking page will always show the most up-to-date status.
Orders
Will I get an order confirmation?
Yes. You'll receive a confirmation email right after you place your order.
Can I change or cancel my order?
If your order hasn't been processed yet, we may be able to update it. Reach out to us as soon as possible.
What if I entered the wrong address?
Contact us right away. If the order hasn't shipped yet, we can correct it for you.
Returns & Refunds
Can I return my order?
Yes. You're covered by our 30-day money-back guarantee.
What are the return conditions?
Items must be:
- Unworn
- Undamaged
- In their original condition
How long does a refund take?
Once your return is received and inspected, your refund is processed within a few business days and credited back to your original payment method.
What if my item arrives damaged?
Contact us right away with a photo. We'll take care of it quickly and fairly.
Sizing & Fit
How do I choose the right size?
Every item has a detailed size guide to help you find the perfect fit.
What if I'm between sizes?
When in doubt, we recommend sizing up for the best comfort.
Can I exchange an item for a different size?
Yes. Just reach out to us and we'll walk you through it.
Payments & Security
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and Apple Pay.
Is my payment secure?
Absolutely. All transactions are protected with industry-standard encryption for a safe, secure checkout.
Will I be charged any extra fees?
No hidden fees. The price you see at checkout is the price you pay.
Free Premium Shipping
Free shipping on every order across the U.S. this week only. We’ll deliver straight to your door, safely and without extra cost.
30-Day Money-Back Guarantee
Your satisfaction is our priority. Our 30-day money-back guarantee gives you the flexibility to shop with total confidence.
100% Secure Checkout
We offer a variety of secure payment options. Pay easily and enjoy a safe shopping experience.